Privacy Policy
Last updated: October 28, 2026
At Mascot Toys, we respect your privacy and want you to know exactly how we handle your personal information. This policy explains what we collect, why we collect it, and the choices you have.
Information We Collect
When you visit or buy from our store, we may collect:
- Contact details such as your name, email address, phone number, and billing and shipping addresses
- Order details such as the handbags you purchased, order totals, and order history
- Payment confirmation details (we accept Visa, Mastercard, and American Express; full card numbers are handled by our secure payment processor and are not stored by us)
- Device and browsing information such as your IP address, browser type, pages viewed, and time spent on our site
- Messages you send us by email or phone
How We Use Your Information
- To process and deliver your orders
- To send order confirmations, shipping updates, and customer support replies
- To handle returns and refunds
- To prevent fraud and keep our store secure
- To improve our website, product listings, and shopping experience
- To send you promotions, but only if you have opted in, and you can unsubscribe at any time
Sharing Your Information
We do not sell your personal information. We share it only with trusted partners who help us run the store, such as our website platform, payment processor, and shipping carrier, and only as much as they need to do their job. We may also disclose information when required by law.
Cookies
We use cookies and similar tools to keep your cart working, remember your preferences, and understand how visitors use our site. You can turn cookies off in your browser settings, though some parts of the store may not work properly without them.
Data Security
We take reasonable steps to protect your information, including secure checkout and restricted access to customer data. No online system is completely risk free, but we work to keep your data safe.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To make a request, email us and we will respond within a reasonable time.
Children’s Privacy
Our store is intended for adult shoppers. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, please contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with the updated date.
Questions about privacy? Email us at support@mascottoys.store.